"We hired Susan to work one-on-one with a new team member in revamping our entire quality program and creating a foundation of quality improvement and quality data reporting knowledge. Susan's experience within the area of hospital quality improvement is invaluable - she is resourceful, relatable and practical. I would recommend her services to other hospitals for any quality program needs." - Kiley Floyd, CEO, Nemaha Valley Community Hospital
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“Susan has been invaluable to me as a quality manager in that the position was something very new to me. Thankfully Susan was patient with me and explained things in ways that were understandable and applicable for what our organization was needing. She has gone above and beyond to assist me in times of need, and I am very thankful for her insight in all areas of quality. She has helped to reform our process and our efficiency has improved dramatically.” - Tanda Nash, Quality Manager, Hodgeman Co. Health Center
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“I’ve known and worked personally with Susan for the past 7 years, and can personally vouch for her expertise and professionalism. Susan knows the healthcare quality arena inside and out. She is an extremely committed and dedicated individual and her passion for quality for healthcare exudes like no other.” - Judy Hodgson, CNO, Hospital District #1 of Rice County
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"We are a statewide professional association for nursing home administrators and assisted living operators. Susan provided an overview of lean principles for our members and guests in a 4-hour workshop. She was wonderful to work with – knowledgeable, professional and engaging with the audience. We will definitely ask Susan to speak to our members again!"
- April Holman, Executive Director, Kansas Adult Care Executives
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“Susan has been invaluable to me as a quality manager in that the position was something very new to me. Thankfully Susan was patient with me and explained things in ways that were understandable and applicable for what our organization was needing. She has gone above and beyond to assist me in times of need, and I am very thankful for her insight in all areas of quality. She has helped to reform our process and our efficiency has improved dramatically.” - Tanda Nash, Quality Manager, Hodgeman Co. Health Center
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“I’ve known and worked personally with Susan for the past 7 years, and can personally vouch for her expertise and professionalism. Susan knows the healthcare quality arena inside and out. She is an extremely committed and dedicated individual and her passion for quality for healthcare exudes like no other.” - Judy Hodgson, CNO, Hospital District #1 of Rice County
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"We are a statewide professional association for nursing home administrators and assisted living operators. Susan provided an overview of lean principles for our members and guests in a 4-hour workshop. She was wonderful to work with – knowledgeable, professional and engaging with the audience. We will definitely ask Susan to speak to our members again!"
- April Holman, Executive Director, Kansas Adult Care Executives
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